Shipping

Order Processing

Processing Time: Orders are typically processed within 1-3 business days after payment is confirmed. During peak seasons or sales events, processing times may be slightly longer.
Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email will contain your order details and a confirmation number.

Free Shipping: We are pleased to offer free standard shipping on all orders. No minimum purchase is required.
Delivery Time: Delivery times vary depending on your location. Standard shipping typically takes 7-18 business days. Please note that these timeframes are estimates and actual delivery times may vary.
Expedited Shipping: At this time, we do not offer expedited shipping options.

Availability: We currently offer international shipping to select countries. If your country is not available at checkout, please contact us to inquire about shipping availability.
Customs & Duties: International orders may be subject to customs fees, import taxes, and duties. These charges are the responsibility of the customer and are not included in the product or shipping costs. Please check with your local customs office for more information.

Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order via the carrier’s website.
Tracking Updates: Please allow 24-48 hours for the tracking information to update after receiving your shipping confirmation.

Unexpected Delays: While we strive to ensure timely delivery, there may be unforeseen circumstances (e.g., weather, customs delays) that could affect shipping times. We appreciate your understanding and patience.
Lost Packages: If your package is delayed beyond the expected delivery time, or if tracking shows that it has been delivered but you have not received it, please contact us at info@glowpal.shop for assistance.

Accuracy: Please ensure that your shipping address is complete and accurate at the time of purchase. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Address Changes: If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate the change, but we cannot guarantee that we will be able to do so once the order has been processed.

Return Shipping: In the event of a return or exchange, customers are responsible for return shipping costs unless the product is defective or damaged upon arrival. For more details, please refer to our Return Policy.

Support: If you have any questions or concerns regarding shipping, please contact our customer service team at info@glowpal.shop We’re here to help!